Safety Center
Stay protected before, during, and after every booking with trusted safety tools, emergency support, and clear reporting options.
Emergency help when
you need it most.
Your safety is our priority.
Report Incident
Report unsafe situations or suspicious activity.
Chat with Support
Speak to our support team 24/7 for quick help.
Emergency Contacts
Access important numbers instantly.
Track Booking Safety
Monitor your active bookings and status.
Safety Tips for Clients
Verify Artisan Identity
Check profile verification badges and reviews before booking.
Book & Pay in App
Always book and pay securely through the KraftKonnect app.
Meet in Safe Places
Meet in well-lit, populated areas when possible.
Confirm Pricing
Agree on pricing and scope of work before the service begins.
Report Concerns
Report any suspicious behavior or issues immediately.
Safety Tips for Artisans
Confirm Job Details
Review job details, location, and pricing before traveling.
Share Your Route
Share your location or route with someone you trust.
Avoid Unsafe Areas
Avoid high-risk areas and trust your instincts.
Use In-App Chat
Communicate only through KraftKonnect in-app chat.
Activate SOS if Needed
Use the SOS button if you feel unsafe or threatened.
How Safety Works on KraftKonnect
Verified Profiles
All artisans are ID verified, background checked, and reviewed by real clients.
Secure Booking
Book and pay securely in-app with end-to-end data protection.
In-App Support
Get instant help from our support team anytime during your booking.
Incident Resolution
We investigate and resolve incidents promptly to keep our community safe.