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Safety First

Safety Center

Stay protected before, during, and after every booking with trusted safety tools, emergency support, and clear reporting options.

SOS

Emergency help when
you need it most.

Your safety is our priority.

Report Incident

Report unsafe situations or suspicious activity.

Chat with Support

Speak to our support team 24/7 for quick help.

Emergency Contacts

Access important numbers instantly.

Track Booking Safety

Monitor your active bookings and status.

Safety Tips for Clients

1

Verify Artisan Identity

Check profile verification badges and reviews before booking.

2

Book & Pay in App

Always book and pay securely through KraftKonnect.

3

Meet in Safe Places

Meet in well-lit, populated areas when possible.

4

Confirm Pricing

Agree on pricing and scope before service begins.

5

Report Concerns

Report suspicious behavior or issues immediately.

Safety Tips for Artisans

1

Confirm Job Details

Review job details, location, and pricing before traveling.

2

Share Your Route

Share your location or route with someone you trust.

3

Avoid Unsafe Areas

Avoid high-risk areas and trust your instincts.

4

Use In-App Chat

Communicate only through KraftKonnect chat.

5

Activate SOS if Needed

Use SOS if you feel unsafe or threatened.

How Safety Works on KraftKonnect

1

Verified Profiles

Artisans are ID verified, checked, and reviewed.

2

Secure Booking

Book and pay securely inside the platform.

3

In-App Support

Get help from support during your booking.

4

Incident Resolution

We investigate reports and resolve issues quickly.

Frequently Asked Questions

How do I report an incident?
When should I use SOS?
How are artisans verified?
Can I contact support anytime?

Need immediate help or guidance?

Our support team is here 24/7 to keep you safe and supported through every step of your journey.